Privacy Policy

This Privacy Policy describes how Zeffu Technologies Private Limited (“Zeffu”, “we”, “our” or “us”) collects, uses and protects the personal information you provide when you visit zeffu.com or contact us about our hotel management services.

We are incorporated in India and process all data in accordance with applicable Indian data-protection law, including the Information Technology Act, 2000 and the rules made under it.

We collect information only when you actively provide it to us. The primary point of collection is the partner enquiry form on this website. Through that form we may collect:

• Your name and the name of your hotel or property
• Your email address and phone number
• Details about your property (location, room count, and a brief description)
• Any other information you choose to share in a free-text message field

We do not use tracking cookies, advertising pixels or third-party analytics scripts. We do not collect any sensitive personal data as defined under applicable Indian law.

We use the information you submit solely to:

• Respond to your enquiry and answer any questions you have asked
• Assess whether your property is a good fit for Zeffu's management services
• Prepare and deliver a written proposal if you request one
• Follow up with you regarding that assessment or proposal, at your invitation

We do not use your information for any form of marketing beyond the scope of the specific enquiry you initiated, and we do not add you to any mailing list without your explicit consent.

We do not sell, rent, lease or otherwise transfer your personal information to any third party for commercial purposes. Full stop.

We may share information with service providers who help us operate this website (for example, cloud hosting and email delivery). These providers act only on our instructions and are contractually prohibited from using your data for any other purpose.

We retain your enquiry information for as long as is reasonably necessary to assess and respond to your enquiry and, if a partnership agreement follows, for the duration of that relationship plus any legally required period thereafter.

If no partnership agreement results from your enquiry, we will delete your personal information within 24 months of our last communication, or sooner if you request it.

You have the right to access the personal information we hold about you, to correct any inaccuracies, and to request deletion of your data at any time.

To exercise any of these rights, email us at [email protected] with the subject line “Privacy Request”. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. All data transmitted between your browser and this website is encrypted via HTTPS.

No method of transmission or storage is completely secure. If you have reason to believe your information has been compromised, please contact us immediately at [email protected].

This website is a business-to-business service and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the website after any update constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or about how your personal information is handled, please contact: